Сollaboration

“Samruk-Energy” JSC pays special attention to new technologies:

By the order of “Samruk-Energy” JSC, a scientific laboratory “Clean Coal Technologies” was established at the premises of Nazarbayev University IEO;

Participation in national and international projects / initiatives / associations

1) The company is a member of the ALE "Kazakhstan Electricity Association".

2) The company is a member of the ALE "Kazakhstan Association of Oil Gas And Energy Sector Organizations  “Kazenergy"

Occupational Safety and Health

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Address from the Chairman of the Board of “Samruk-Energy” JSC:

SAMRUK-KAZYNA JSC OCCUPATIONAL HEALTH & SAFETY POLICY

Signed commitments related to occupational health and safety of the Chairman of the Board of "Samruk-Energy" JSC and chief executive officers of SA

Our approach

To enhance the efficiency of occupational health and safety management system, the Company has developed and adopted internal corporate standards:

- occupational health and safety policy;

- rules for providing information in case of accidents;

- subsidiaries and affiliates of “Samruk-Energy” JSC are certified according to ISO 45001 requirements.

“Samruk-Energy” JSC aims to lead in health protection and workplace safety.

The Company's management recognizes that its most valuable resource is its workforce. Effectively implementing policies regarding occupational health and safety, which includes improving working conditions, implementing advanced technologies, and providing comprehensive employee training, is crucial for the success of both the Company and the well-being of our Republic.

The Company commits to comply with the requirements of the Republic of Kazakhstan law in occupational health and safety, as well as international standards for occupational health and safety.

Ongoing projects

Project "Implementation of a new model for integrated security management"

Goal:

- Improvement of the occupational safety management system based on a conscious attitude to the culture of safe work, commitment, leadership and responsibility of managers and employees for safety, with a subsequent reduction in the level of injuries.

Benefits:

- Improving the safety culture/Involvement of personnel in occupational safety issues; Number of reports/appeals (about potentially dangerous incidents, about dangerous/safe behavior);

-  Reduction of injury rates (LTIFR);

- Improving the evaluation of the effectiveness of the occupational health and safety management system;

The project "Safe production"

Goal:

- Reducing the level of occupational injuries by increasing the level of safety culture of employees, through the introduction of an accessible and transparent automated system for registration and investigation of incidents

Benefits:

- Registration and investigation of inconsistencies, formation of a corrective action plan. Registration of internal inspections on safety and labor protection.

- Registration of Leadership behavioral security audit, control of training, certification and training of personnel.

- Automation of business processes in the field of occupational safety and health.

The project "Visualization of efficiency and awareness management"

Goal:

- Raising awareness of senior managers on occupational safety and health issues

Benefits:

- Involvement of the first heads of subsidiaries on safety and labor protection issues;

- Improving the efficiency of the management of the occupational safety and health system;

The Company’s activities in workplace health and safety

Occupational health and safety is a course of action to ensure the safety of the vital signs of workers during the production process, consisting of a variety of regulatory, legal, socio-economic, sanitary, medical, preventive, rehabilitation and other measures and requirements.

Safety precautions are a series of measures taken by the employer aimed at creating a safe environment in the process of the employee performing his job duties.

The top management of the Company is aware that in order to increase the effectiveness of the implementation of goals and objectives, it is necessary to increase the level of involvement of executives of subsidiaries and affiliates by demonstrating personal commitment to occupational health and safety issues.

Ongoing activities:

control of the provision of employees of enterprises with means of individual and collective protection;

providing methodological and informational assistance to subsidiaries and affiliates on safety and occupational health issues;

monitoring the system of transparent registration of industrial accidents;

monitoring of the system of individual responsibility (security coupons);

identifying hazards and evaluating risk significance;

work safety analysis;

mechanisms have been developed to reward employees for reporting potentially hazardous incidents;

participation in internal investigations of accidents to identify root (systemic) causes;

registration and investigation of potentially dangerous incidents to prevent accidents;

conducting seminar-meetings on occupational health and safety at production facilities, involving specialists from OHS departments in subsidiaries and affiliates of the Company;

supervising the training of top managers and occupational safety specialists in IOSH and NEBOSH courses;

automated system for registering occupational health and safety related incidents and violations;

initiating a Memorandum of Cooperation in occupational health and safety with leading companies;

competition in occupational health and safety across the group of companies;

Workplace injury rate statistics

The Company takes all necessary actions on implementing the tasks set, whilst implementing the best world practices. The implementation of the above projects currently shows intermediate results in terms of accidents / registered workplace accidentsInjury statistics for the period from 2010 to the 1st half of 2023 are shown in a graphical representation

Types of accidents and root causes of industrial accidents:

- Insufficient identification of hazards and risk assessment.

- Victim's fall

- Impact of moving, flying, rotating objects and parts

- Personal negligence of the victim

- Unsatisfactory organization of work

- Improper control of line personnel

- Violation of safety and labor protection rules

 

Comments and suggestions

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Development of energy conversation and energy efficiency

 

“Samruk-Energy” JSC is a leading producer of electricity, which plays a vital role in the country's energy system.

In accordance with the Law of the Republic of Kazakhstan "On Energy Saving and Improving Energy Efficiency," energy audits are conducted in all of the Company's subsidiaries and dependent organizations that are subjects of the State Energy Register, with the involvement of specialized accredited organizations.

Creating a sustainable economic development model is impossible without addressing energy efficiency and conservation.

A policy of efficient and rational energy consumption should curb consumption growth and significantly reduce environmental impacts.

2024 has been a year of sustainable growth, strategic decisions, and significant achievements for Samruk-Energy JSC. Energy conservation is a key factor in sustainable development, and we are proud of the results we have already achieved in this area. A total of 67 measures have been implemented to improve energy efficiency and rational use of resources, resulting in savings of over 1.2 billion tenge. These results were made possible through teamwork, new technologies, and continuous efficiency monitoring. We don't intend to rest on our laurels and are already working on new initiatives to make our energy consumption even more responsible.

Plans for 2025 and the Medium Term

• The Energy Conservation and Energy Efficiency Program is planned to be updated, taking into account modern challenges and sustainable development priorities, in the following key areas:
• Optimization of the use of electricity, heat, coal, and other resources.
• Increasing the energy efficiency of equipment, engineering systems, and production processes.
• Reducing energy costs.
• Increasing the economic efficiency of production activities.
• Reducing greenhouse gas emissions.
• Minimizing the negative impact on the environment.
• Introduction of modern energy-efficient technologies and equipment.
• Transition to energy-efficient solutions (LED lighting, automated control systems, etc.).
• Raising awareness and training staff and the public.
• Promoting responsible and rational resource consumption.
• Strengthening resilience to potential energy crises and external risks.
• The implementation of 65 measures aimed at energy conservation and energy efficiency is planned, with an expected economic impact of over 1 billion tenge.

Our approach

“Samruk-Energy” JSC group of companies places a strong emphasis on effective engagement with stakeholders, recognizing its paramount importance. Guided by principles of transparency and social responsibility, the group ensures sustainable development where the Company, its stakeholders, and society can collectively learn, assess, and analyze the needs, expectations, and opinions of both internal and external stakeholders; challenges and opportunities from the perspective of stakeholders; the most significant issues of concern to internal and external stakeholders.

The approach to responsible, thoughtful, and rational stakeholder interaction, grounded in standards like the AA1000 series, GRI, and other best practices, aids in making informed decisions about the Company's strategic development and methods to enhance its operations.

“Samruk-Energy” JSC's engagement with stakeholders is characterized by its commitment to investing in development, the future of its customers, employees, partners, and suppliers, thereby ensuring the sustainable progress of both the Company and local communities. It entails making social investments in areas of significance within the Company's presence territory, alongside a readiness to foster collaboration with all parties for adaptable responses to external and internal challenges.

To enhance the efficiency of stakeholder interaction, “Samruk-Energy” JSC has implemented a Communication Strategy across the entire group of companies. This strategy establishes a unified approach to corporate communications, delineates target audiences, communication principles, media planning, crisis response procedures, internal and external PR tools, and the Company's external positioning. The management of sustainable development within the Company governs the policy and methodology for stakeholder engagement.

The corporate communications policy, stakeholder identification, impact assessment, and the identification of material topics are subject to approval and oversight at the Board of Directors level.

The execution of initiatives and plans for stakeholder interaction, along with their monitoring, falls under the competence of the Company's Management Board. Annually, the Board reports to the directors on the outcomes of activities related to stakeholder engagement.

Specially established Committees under the Board of Directors and the Management Board oversee the stakeholder interaction system within their respective areas of responsibility.

The outcomes derived from the Company's engagement with stakeholders serve as the cornerstone for a robust and validated sustainable development policy. Within this framework, the Company endeavors to extensively incorporate sustainable development principles by adopting best practices in production, environmental initiatives, occupational safety, and the social sphere. This approach aims to foster economic growth in the regions where the Company operates while maintaining an optimal balance between stakeholder interests and the Company's strategic objectives.

Engagement with stakeholders not only helps in cultivating social capital but also aids in the prevention and mitigation of risks while identifying fresh opportunities for advancement.

 

Stakeholder Engagement System Assessment

It is crucial for the Company to ensure that all stakeholders, both external and internal, are heard. The Company insists on its employees and stakeholders adhering to high standards of ethics and integrity, as well as all legal requirements.

All stakeholders may report any actual or suspected theft, fraud, corruption, violations of the Fundamental Business Principles, the Code of Conduct, or violations of the laws of the Republic of Kazakhstan, and may also submit their suggestions in the following ways:

Hotline https://www.samruk-energy.kz/en/navigation-and-support/hotline	Feedback for all stakeholders https://www.samruk-energy.kz/en/navigation-and-support/feedback-all/feedback	Feedback for temporary workers or individuals not employed by the group of companies and other stakeholders on ongoing projects: https://www.samruk-energy.kz/en/navigation-and-support/feedback-all/feedback-other	Chairman of the Management Board Blog https://www.samruk-energy.kz/en/navigation-and-support/chairmans-blog	Ombudsman https://www.samruk-energy.kz/en/company/corporate-governance/corporate-governance-main-en/ombudsman	Annual Report Questionnaire https://ar2024.samruk-energy.kz/en/questionnaire.html/

The Company continuously monitors all incoming communications through all feedback channels and annually presents the analysis and monitoring results to the Board of Directors to improve the effectiveness of stakeholder engagement.

The Company analyzes the statistics of inquiries, topics raised by stakeholders, areas of concern, and the timeliness of the Company's responses, and develops recommendations for improving stakeholder engagement.

The results of the analysis contribute to the following objectives:

1) engaging the appropriate level of management in resolving the issues and problems raised, and taking into account suggestions for improvement;

2) analyzing and implementing preventive measures in response to concerns raised by external stakeholders, the public, and individuals;

3) maintaining trust in the Company as a socially responsible energy holding company.

The Company maintains a centralized Complaints and Appeals Database for the Samruk-Energo JSC group of companies, which is used to annually analyze all types of complaints from all subsidiaries and affiliates. The results of the analysis are communicated annually to the Board of Directors.

The majority of appeals were related to issues concerning procurement procedures, salaries, bonuses and other payments, cancellation of disciplinary sanctions, and recalculation of mandatory professional pension contributions.

Applicants were also concerned with matters related to the annulment of orders on disciplinary actions, organization of labor, violations of occupational safety requirements and labor legislation. There were also appeals regarding unethical behavior and abuse of official authority.

Appropriate measures were taken in response to confirmed cases of non-compliance/violations. Confidentiality and anonymity of appeals are guaranteed.

QUESTIONNAIR

Dear reader!

We would appreciate it if you learn about the Annual report on the Company’s operating results for 2019 and complete the questionnaire on identification of relevant topics in order to cover them in the next “Samruk-Energy” JSC annual report. Your feedback is very important to us!

Link to the questionnaire

10 principles of the UN Global Compact

In 2011, the Company declared its commitment to follow the 10 principles of the UN Global Compact in its strategy and day-to-day operations and is a member of UN Global Compact.

The company assumed the implementation of following principles:

In the field of observance of human rights	support and respect the observance of human rights declared by the international community; ensure its non-involvement in human rights violations.
In the field of labor relations	support freedom of association and recognition in practice of the right to bargain collectively; advocate for the destruction of all forms of forced labor; advocate for the complete eradication of child labor; advocate for the elimination of discrimination in the field of labor and employment
In the field of environmental protection	contribute to the prevention of negative environmental impacts; take initiative to increase responsibility for the environment; promote the development and dissemination of environmentally friendly technologies.
In the field of fight against corruption	to resist all forms of corruption, including extortion and bribery.

As part of its accession to the UN Global Compact, the Company annually publishes Progress Report, which it posts on its website https://www.unglobalcompact.org/

 

Women’s empowerment principles

In 2011, Samruk-Energy joined the UN Global Compact, integrating its strategy and daily operations with the Compact's 10 principles.

Specifically, concerning human rights, “Samruk-Energy” JSC group of companies diligently adheres to internationally proclaimed human rights and those established by Kazakhstan's laws. In the realm of sustainable development, the company's primary objective in interactions with employees is to ensure the realization of the right to work, with a society that acknowledges the principle of equal rights and opportunities.

 Moreover, the Company is committed not only to developing human rights policies but also to prioritizing key initiatives that promote gender equality in the workplace, thereby improving the rights and opportunities of women.

These principles are intended to assist in the creation and execution of fresh policies and approaches aimed at enhancing women's rights and opportunities across all levels and industries.

The endorsement of these principles by "Samruk-Energy" JSC demonstrates the company's commitment to gender equality principles, recognized as a vital component of sustainable development, and a belief that companies offering equal opportunities to both women and men attain greater success and yield better outcomes.

The principles encompass seven steps that a company can employ to enhance women's rights and opportunities:

1. Establishing active support for gender equality initiatives at the level of the company’s management.

2. Equal opportunities: Inclusion and the absence of discrimination.

3. Health, safety, and freedom from violence.

4. Education and skill enhancement.

5. Development of enterprise, sales methods, and supply chains.

6. Community engagement and societal leadership.

7. Transparency, assessment, and reporting.

Ensuring equal treatment for both men and women is not only a matter of moral correctness but also a smart business decision. The active involvement of women in our company's operations is not only sensible in the present but also holds long-term benefits for our business. A broad approach to sustainability and corporate responsibility, including empowering women as a central goal, will benefit everyone. The seven steps of the 'Women's Empowerment Principles' will guide us in achieving these opportunities.

Indicator	2023
	Men	Women
Top managers	58	7
Executives	1 892	477
Specialists	1 260	1 788
Workers	10 063	2 347

Our approach

Social responsibility is an integral part of “Samruk-Energy” JSC development strategy, since we are aware of our contribution to social development. Social corporate responsibility projects are aimed at ensuring safe and comfortable working conditions.

Human Resources Department works on the followings tasks in line with social responsibility:

• Creation of favorable environment for employees;
• Retention of internal talents and recruitment of highly qualified staff;
• Ensuring social guarantees and social stability at the Company

The Company is committed to:

• Reinforce and promote the principles of social partnership and collective bargaining regulation;
• Make welfare payments in order to retain, attract qualified employees and create motivation for “Samruk-Energy” JSC staff.
• Improvement of social stability;
• Involved top management. Building a high-potential pool of successors for key positions;
• Enhancing the Employer brand.

 

“Samruk-Energy” JSC group of companies strives to provide a competitive social package, the availability of which allows attracting highly competitive candidates from external market. Compensation and benefits are designed to improve the welfare and level of social protection of employees and their families. The number of social payments and benefits provided to employees of the Company’s Group in accordance with signed collective agreements include:

• Financial assistance for health improvement during vacation, childbirth, weddings, funerals (for employees and close relatives), medical treatment for retirees, emergencies, and more.
• Income loss support (financial assistance for maternity and paternity leave, and leave related to the adoption of a newborn child)
• Voluntary health insurance.
• Health and wellness retreats for employees and their children.
• one-time bonuses for milestone anniversaries - 50, 60, and 70 years, expenses for organizing festive, cultural, and sports events, as well as New Year gifts for children.
• loan payments.
• compensation for injury or loss of a primary earner

The annual measurement of indicators of social stability and employee involvement allows taking timely measures on increasing employee loyalty and trust, social welfare, and employee involvement, improving working conditions and processes associated with staff work, developing communication systems and informing about any changes.

 In 2023, the NPI "Center for social interaction and communications" conducted an engagement survey among the employees of “Samruk-Energy" JSC head office. The survey assessed employee well-being based on four elements: health, engagement, social well-being, physical and mental well-being, and financial well-being. The overall Social well-being index scored 43%, which corresponds to the "satisfactory" category, while the social stability index reached 72%.

To analyze the level of social stability at "Samruk-Energy" JSC, a sociological study was conducted among production personnel in 2023, using the methodology of Samruk Research Services. According to the survey, the integrated SRS indicator for "Samruk-Energy" JSC was 59%.

Employees of Samruk-Energy JSC have equal access to training and professional development programmes, as well as equal opportunities for career growth based on their professional competencies, regardless of age, nationality, gender, race or religion. The Company's regulatory documents contain provisions that ensure equal pay for men and women performing the same work.

This approach ensures that salaries, incentives, benefits and other forms of compensation – both monetary and non-monetary – are free from discrimination.

The company trains employees on inclusion and equality. In November 2024, HR professionals received Diversity, Equality and Inclusion (DEI) training to raise awareness and understanding of the importance of equal opportunities in the workplace.

Samruk-Energy JSC cares about equal opportunities and provides workplaces for people with disabilities. In 2024, as part of the implementation of the Roadmap for Improving Sustainable Development Management, the Programme for Creating an Accessible and Inclusive Environment for Persons with Disabilities (PWD) in the Samruk-Energy JSC Group of companies was approved. The main objectives of the programme are employment of PWDs, elimination of physical and technical barriers at workplaces, as well as provision of social guarantees and benefits. For example, in 2024, the Company's subsidiaries and affiliates created conditions for the convenience of employees with disabilities: car parks, ramps with call buttons, tactile tiles and equipped sanitary facilities. Priority services for citizens with disabilities are also provided, including the ability to submit applications online. At the end of 2024, the Company employed 206 people with disabilities. At the end of 2024, 31 disabled persons were employed in subsidiaries and affiliates, which exceeds the established quota.

Our activity

Social corporate responsibility projects aim to provide safe and comfortable working environment, professional development, address housing issues and improve the quality of life of employees and their families, financial support for veterans and pensioners, and support for social communities.

“Samruk-Energy” JSC is one of the largest employers in the Republic of Kazakhstan. As of December 31, 2023, the total workforce of the group of companies under “Samruk-Energy” JSC amounted to 17 892 employees.

Due to specific nature of “Samruk-Energy” JSC's operations, male employees are primarily engaged in key production areas, making up 74% of the total workforce in 2023.

 

Employees category	The total number of female employees at the end of the reporting period	% of the total workforce
Top management	7	12%
Executives	477	20%
Specialists	1 459	53%
Administrative employees	1 788	58%
workers	2 347	19%
Total	4 619	25%

“Samruk-Energy” JSC implements the following activities for health improvement purposes and in order to arrange leisure for employees:

• the provision of additional days to paid annual labor leave for years of employment;
• carrying out physical fitness work and the development of mass sports among employees and members of their families, providing them with access to sports infrastructure, organizing training and competitions;
• regular promotion of healthy lifestyle among employees using corporate media;
• the annual allocation of funds for cultural events, purchase of New Year's gifts, purchase of valuable gifts on Power Engineer’s Day;
• the organization of leisure activities for school-age children during the summer holidays at health camps or health and recreation resorts of the Republic of Kazakhstan;
• partial compensation for the cost of trips to health camps and children's health centers for children with disabilities and orphans for employees of the Company.

Moreover, Conciliation Committees have been established and operate at “Samruk-Energy” JSC group of companies; they comprise representatives from the employer and representatives of trade union workers, and their main roles are conducting of explanatory works among staff, consideration of complaints and appeals.

Development of the regions where we operate through

For many years, as part of our corporate social responsibility, "Samruk-Energy" JSC has been actively involved in the development of the regions where it operates and maintains continuous engagement with local communities. The Company collaborates on matters related to its participation in local infrastructure development, environmental enhancement in the region, and providing social support.

"As part of its activities, Samruk-Energy JSC continues to strengthen its engagement with local communities. On December 28, 2023, the Management Board approved the Policy on Interaction with Local Communities, which aims to define the principles, commitments, and feedback mechanisms with residents in the regions where the company operates. This policy was developed in accordance with the Roadmap for Improving the Sustainable Development Management System for 2023-2024."

The Company plays a crucial role in the country's infrastructure, supplying electricity to approximately 19 million consumers. We promote employment by creating and sustaining over 17 000 jobs across Kazakhstan. We contribute to the economic development of regions by fostering equitable partnerships with our suppliers and contractors, fulfilling our tax obligations, and creating employment opportunities.

Our top priority is to enhance the quality of life for the population and support social initiatives in all regions where we operate. The Company's social strategy revolves around creating an environment and conditions that enable local residents to fulfil their potential and actively contribute to economic and social growth.

 

We make a significant contribution to the well-being and socio-economic development of the regions where we operate through:

 

Providing the population with electricity, heat, and coal

 

 

Creating job opportunities for local residents, contributing through social taxes and contributions, pension and insurance payments, expenses for medical services for employees, and other forms of employee support

 

 

 

 

 Implementing investment projects that impact the development of the regions where we operate, improve the quality of life for the population, and create employment opportunities

 

 

 

 Maintaining public infrastructure to ensure substantial contributions to regional budgets through taxation

 

 

 

 Investing in local communities through donations to charitable and non-governmental organizations, as well as supporting research institutions through a unified entity “Samruk-Kazyna Trust” Social Projects Development Fund

 

 

 

 

Supporting social programs, cultural initiatives, and educational events

 

 

 

The implementation of certain investment projects involved the enhancement of local infrastructure in the regions where the group of company's enterprises are situated.

The infrastructure of Solnechny village and Ekibastuz сity is undergoing development in the region where "Station Ekibastuz SDPP-1" LLP and "Station Ekibastuz SDPP-2" JSC are situated.

In Solnechny village, a range of essential infrastructure amenities has been established, including a mosque, a church, a Cultural Center, sports and wellness facilities, a swimming pool, and a hotel. Likewise, in the city of Ekibastuz, new residential complexes, dormitories, and a Cultural Center for power engineers have been built, along with the construction of roads linking Ekibastuz SDPP-1 Station to Ekibastuz SDPP-2 Station.

“ESDPP-2 Station” JSC holds a central position in the development of Solnechny village, employing a significant 60% of the local workforce and serving as a cornerstone enterprise for the community. Within its organizational framework, the company provides crucial social facilities such as a medical and preventive service, a swimming pool, and a dormitory facility resembling a hotel. Ongoing initiatives focus on enhancing the aesthetic appeal of the area, with annual funding from the station's budget allocated to ensure their proper upkeep and operation.

Similar initiatives were also carried out in the areas surrounding “Moynak HPP” JSC's operations. In these regions, 77 houses, a kindergarten, and a mosque were constructed for “Moynak HPP” JSC employees, where a total of 235 individuals reside, including 100 employees and 135 - their family members.

All employees of “Moynak HPP” JSC were allocated company housing (comprising 77 residential buildings), comfortable houses offering 3, 4, and 5 rooms with modern amenities. Each dwelling includes private plots spanning 6 acres and auxiliary structures. Additionally, a store was established to supply groceries and essential commodities. In the operational service village, there is a kindergarten for 30 children catering to the Company's employees' children. “Moynak HPP” JSC consistently supports the kindergarten situated within Moynak village's premises.

“Bogatyr Komir” LLP wholeheartedly backs a range of social initiatives with the goal of enhancing people's quality of life and actively engages in urban social programs. Extensive efforts have been undertaken to enhance children's playgrounds and sports facilities in the Mountain municipal district of the city. These initiatives encompassed the repair and restoration of children's playgrounds, the provision of sand for sandboxes, and the enhancement of “Shakhter” Park. Additionally, a monument honoring the esteemed akyn (poet) and philosopher Mashkhur Zhusup Kopeyev was built, and a traffic light was installed on Kunaev street.

In addition to projects aimed at enhancing local infrastructure, the Company engages in initiatives designed to provide support to underprivileged and economically disadvantaged sectors of the community.

Core operations assistance program

As part of our core operations, we are dedicated to assisting vulnerable individuals among the population (who, due to circumstances, have lost housing, a breadwinner, or the physical ability to work (including those who did not have these from birth), as well as low-income individuals whose total income falls below the subsistence level:

• In accordance with the Memorandum of Cooperation between “Bogatyr Komir” LLP and the local governing body, “Bogatyr Komir” LLP annually provides complimentary coal shipments to:

- social facilities in Pavlodar region (rural schools, hospitals, clubs, and other social facilities);

- for charitable purposes (mosques, monasteries, public funds, socially vulnerable segments of the population);

- employees of the Company residing in houses with stove heating, providing 10 tons of coal free of charge once a year.

In 2022, a total of 127 878,5 tons of coal were shipped, including:

- to social facilities in Pavlodar region – 78 402,6 tons;

- for charitable purposes – 6 683 tons, including:

- mosques and monasteries – 270 tons;

- socially vulnerable segments of the population through the Akimats (municipal authority) of Pavlodar region – 6 033 tons;

- employees and pensioners – 3 355 tons.

In line with the Rules for differentiation of electricity tariffs by energy supply organizations based on the amount of electricity consumed by individuals, which were approved by the Order No. 57-OD dated 20. 02. 2009 of the Agency of the Republic of Kazakhstan for the regulation of natural monopolies, specific consumption thresholds are defined for various categories of individuals in the regions where we operate. These categories include elderly pensioners living alone, disabled individuals, veterans of the Great Patriotic War, and those with equivalent status. The local executive body extends housing assistance to low-income residents for covering housing and utility expenses, it is provided when utility costs exceed 5% of the total family income (Maslikhat (local representative council) decision No. 232, dated June 2, 2014)

For more detailed information, please refer to the following link:https://www.gov.kz/memleket/entities/almaty/activities/6766?lang=ru

Social initiatives

• Assistance to pensioners and war veterans - internationalists in the form of a monthly payment of 150 kWh for consumed electricity (“Shardarinsk HPP” JSC).
• Providing support to World War II participants, Labor Front members, and equivalent individuals on Victory Day (“Ekibastuz SDPP-2 Plant” JSC, “Almaty Power Plants” JSC).
• Aid to low-income and large families (“Bogatyr Komir” LLP, “Shardarinsk HPP” JSC, “Almaty Power Plants” JSC).
• On the International Day of Older Persons, financial assistance was provided to non-working pensioners of ESDPP-2 in Solnechny village and Ekibastuz city, a special event was organized for veteran power engineers of ESDPP-2. Company activists organized “Biz Birgemiz” campaign with the aim of assisting pensioners by clearing snow from their yards, offering congratulations, and presenting New Year gifts to elderly individuals living alone and children from socially vulnerable segments of the population in Solnechny village.
• Various entertainment and educational events were held throughout 2022 for children with disabilities, children from large families, and orphans. These activities included culinary masterclasses, excursions, morning performances, trips to the skating rink and bowling alley, free classes at an art school, 'Fun Starts' competitions, track and field race, “Memlekettik ramizder”, “Nicotine for Vitamins” campaigns, a charity fair, and excursions to the Mausoleum of M. Zhusup.

“Bogatyr Komir” LLP initiated and implemented the "Boxes of Goodness" project, which provided food and other assistance to low-income, economically disadvantaged, and large families, pensioners, and individuals facing difficult life situations. Also, as part of social initiatives, “Almaty Power Plants” JSC Group and the Local Trade Union "Energia" provided assistance to 280 families with multiple children and low-income families.

• A computer class was established at the Kainar ELC with the support of Ekibastuz SDPP-2 to enhance computer literacy among children and adults. Educational excursions were organized for students of Almaty State College of Energy and Electronic Technologies and the college under the Almaty University of Energy and Electronic Technologies named after Gumarbek Daukeyev.

The Company personnel actively participated in the "Road to School" event, organized by “Samruk-Kazyna” JSC Fund in collaboration with the Committee for the Protection of Children's Rights of the Ministry of Education of the Republic of Kazakhstan. The initiative aimed to provide essential assistance to schoolchildren from low-income families, including the purchase of stationery for 12 thousand first-grade backpacks for children from 10 regions of the country.

• Ekibastuz SDPP-1, SDPP-2, and “Bogatyr Komir” LLP extended support to the municipal services of the city in addressing the aftermath of the accident.

The group's enterprises actively support various social initiatives aimed at improving people's quality of life. This support is ongoing and includes participating in citywide cleanup events, enhancing and beautifying the surrounding areas, collaborating with religious denominations and public foundations, and providing tangible support to different groups. These groups encompass pensioners, veterans of the Great Patriotic War, low-income families, individuals with disabilities, and single mothers. The assistance takes various forms, including monthly subsidies, one-time financial aid, the distribution of food provisions, and offering preferential vouchers, among other measures.

For more comprehensive information about these initiatives, you can refer to the Integrated Annual Reports of “Samruk-Energy” JSC at the following link: https://www.samruk-energy.kz/ru/shareholders-and-investors/annual-reports-on-the-results-of-the-company-s-activities

Charity projects

The primary charity activities are carried out through the Single Operator, a part of “Samruk-Kazyna” JSC group of companies, with one of its portfolio companies being “Samruk-Energy” JSC.

“Samruk-Kazyna Trust” Social Projects Development Fund implements charitable projects and programs that are designed to address socially important issues for the general population. These initiatives involve contributions and participation from all the companies within “Samruk-Kazyna” JSC group.

The Group of companies of Samruk-Energy JSC provided material assistance in the amount of KZT 800 million to eliminate consequences of floods in the regions of Kazakhstan. The funds were transferred to the Samruk-Kazyna Trust.

In 2024, the Company implemented a number of social initiatives aimed at supporting society. Within the framework of humanitarian programmes, assistance to flood victims was organised, including collection of necessary resources and provision of financial support in the amount of KZT 800 million. The Company also took an active part in the charity marathon organised by Samruk-Kazyna JSC, allocating KZT 18 million for this purpose.

For more comprehensive information about these initiatives, you can refer to the Integrated Annual Reports of “Samruk-Energy” JSC at the following link: https://www.samruk-energy.kz/ru/shareholders-and-investors/annual-reports-on-the-results-of-the-company-s-activities 

Reporting on the achievement of results of implemented programs is available at the link: www.sk-trust.kz

Community development programs

Conscious of its responsibility, the Company strives to promote the development of society. One of the ways the Company contributes to the well-being and socio-economic progress of the regions where it operates is by implementing investment projects. These projects have a direct impact on the improvement of local infrastructure, the enhancement of the quality of life for the population, and the creation of employment opportunities.

The company manages a portfolio of investment projects that align with the country's national economic development programs and adhere to the principles of responsible investment. Further details about these projects can be found at the the following link: https://www.samruk-energy.kz/ru/shareholders-and-investors/projects

In alignment with the principles of responsible investment, we adopt an Environmental, Social, and Governance (ESG) framework when making investment choices. This approach enables us to effectively mitigate risks and play a part in fostering a more sustainable global environment.

Our assessment of ESG factors is guided by several key references, including the Corporate Governance Code, the Development Strategy, Sustainability Guidelines, and internationally acknowledged standards. These standards are recognized by the international community and encompass the UN Sustainable Development Goals, the criteria set forth by the International Finance Corporation  (Industry Foundation Classes, IFC), the European Bank for Reconstruction and Development, and the UN Principles for Responsible Investment.

The fundamental investing principles encompass:

1) Integration of ESG criteria into the investment analysis and decision-making process.

2) Adherence to the laws of the Republic of Kazakhstan and the responsible handling of confidential information.

3) Compilation of annual reports, encompassing financial statements and sustainable development reports, including ESG factors, in accordance with universally recognized international or national auditing standards.

4) Establishment of a structured system for identifying, evaluating, and managing risks.

Within the Company’s investment criteria, ESG standards and analysis are integral components. Matters concerning ESG factors are incorporated into the investment memorandum, and they form a central part of discussions during Advisory Body meetings.

We adhere to rigorous and practical procedures across the investment cycle to identify and evaluate ESG factors. We ascertain their relevance to each investment project and ensure they are addressed appropriately. This way, ESG considerations are seamlessly integrated into every phase of our investment activities, starting from the selection and assessment of investments, extending through involvement in asset management, and encompassing stakeholder engagement to enhance ESG policies and practices.

“Samruk-Energy” JSC group of companies upholds the fundamental principles of the precautionary principle. Before commencing new projects and facilities, an environmental impact assessment is a mandatory step. The Company conducts various activities to inform the public about the proposed project and its potential effects. This allows for the identification of public opinions and ensures their inclusion in the impact assessment process. To involve the public at all stages of the investment project, we organize public hearings, and information about these hearings, among other details, is made available through various public channels.

For each investment project, a comprehensive environmental impact assessment is conducted in the designated project area. This assessment takes into account the project's impact on air, water, and soil, while also considering all environmental and economic risks. The results are subject to approval by the state environmental assessment.

A Stakeholder Engagement Plan (SEP) is developed for every investment project, with the following objectives:

1) establish boundaries for defining, analyzing, displaying, prioritizing, and engaging with stakeholders at the local, regional, and national levels.

2) provide the SEP that aligns with international standards and ensures a process of regular, open, and transparent interaction with stakeholders.

3) ensure proper identification and inclusion of all stakeholders, including vulnerable population groups.

4) define roles and responsibilities in implementing the SEP, including processes for monitoring and responding to feedback and complaints from stakeholders.

5) monitor the progress and outcomes of the SEP implementation.

6) identify and address critical issues, reduce social and environmental risks, and enhance social benefits.

7) provide a foundation for building constructive, long-term relationships with stakeholders through dialogue and bilateral information exchange to strengthen trust and minimize business risks.

8) outline mechanisms for information exchange, feedback and recommendation collection from stakeholders, resolution of stakeholder-raised issues, and reporting.

9) assist the Company in understanding stakeholder expectations.

10) enable stakeholders to participate in project impact assessments and the development of appropriate risk mitigation strategies for major capital projects.

11) offer guidance on documenting stakeholder interactions, tracking and monitoring stakeholder engagement, providing reporting, and monitoring SEP implementation.

Monitoring of the Stakeholder Engagement Plan occurs regularly and is conducted by “Samruk-Energy” JSC and each subsidiary and affiliated company involved in significant investment projects. It receives approval at least once a year from the Company's Board of Directors or Supervisory Board.

Furthermore, the executive body provides quarterly updates to the Board of Directors on the progress and effectiveness of ongoing investment projects within “Samruk-Energy” JSC group of companies.

The Company also maintains sustainability initiatives aligned with the 17 Sustainable Development Goals and in harmony with its strategic objectives across all facets of its operations. These initiatives undergo annual monitoring and evaluation by the Board of Directors.

We kindly request that if you have any suggestions or complaints regarding investment projects, you use the "Feedback" tool provided on the website. This serves as an additional means of interaction, especially for temporary workers or individuals who are not in an employment relationship with the group of companies, as well as for other interested parties involved in the ongoing projects: https://www.samruk-energy.kz/ru/navigation-and-support/feedback-all/feedback-other

All inquiries, complaints, and suggestions are processed within established timeframes, and we make every effort not to overlook any significant actions related to our operations.

To enhance the effectiveness of our engagement with stakeholders and as a proactive measure regarding the concerns of external interested parties, all inquiries are consolidated across the entire company's scope and separately brought to the attention of the Board of Directors.